Shipping policy

Shipping Policy

At Aurascent, we do our best to prepare and deliver your order as quickly as possible.

Processing and Delivery Time

Orders are usually processed and delivered within 5 to 7 business days from the date your order is confirmed.

Delivery Areas

We currently deliver within Egypt. Delivery time may vary slightly depending on your location and courier availability.

Shipping Fees

Shipping fees, if applicable, will be shown at checkout or confirmed with you before completing the order.

Order Confirmation

Once your order is placed, we may contact you to confirm your order details, delivery address, and phone number before shipping.

Delays

While we aim to deliver all orders within 5 to 7 business days, delays may happen due to courier issues, holidays, weather conditions, or high order volume.

Damaged Items

Please inspect your order upon delivery. If your item arrives damaged, contact us immediately with clear photos of the product and packaging so we can review the issue and assist you.